We are committed to protecting your privacy and we take our responsibilities regarding the security of your information seriously. This policy explains how we use any personal information we collect about you when you use this website. Your privacy is of the greatest importance to us and we will never release your personal information to any outside company for mailing or marketing purposes.
The information we collect
You are not required to provide any personal information on the public areas of this website but you may choose to do so by completing and submitting one of the forms on this website in which case we will collect your name, phone number and email address.
How we use this information
We collect this information in order to respond to your request for us to make contact with you. Access to your information and correction You have the right to request a copy of the information that we hold about you. If you would like a copy of this information then please write to us at the address below. We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
We keep this policy under regular review and we will place any updates on this website.
How to contact us?
When you visit our website our server will record your IP address together with the date, time and duration of your visit. An IP address is an assigned number, similar to a telephone number, which allows your computer to communicate over the Internet. It enables us to identify which organisations have visited this website. We use this information to compile statistical data on the use of our website to track how users navigate through our site in order to enable us to evaluate and improve our site.
Cookies are small text files which a website may put on your computer or mobile device when you first visit a site or page. Cookies record small amounts of information that help the website, or another website, to recognise your device the next time you visit. For example, they can help us to remember your username and preferences, analyse how well our website is performing, or even allow us to recommend content we believe will be most relevant to you.
Most cookies won’t collect information that identifies you, and will instead collect more general information such as how users arrive at and use our websites, or a user’s general location.
Cookies do not store sensitive information (for example: your name, address or payment details); they simply hold the ‘key’ which, once you have logged in to a Website, is associated with this information.
However, if you prefer to restrict, block or delete Cookies from Raymond James or any other website, you can use your browser to do this. Each browser is different, so check the ‘Help’ menu of your particular browser (or your mobile phone’s manual) to learn how to change your Cookie preferences. Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.
You can find more information about cookies at: www.allaboutcookies.org
The type of cookies we use
Our cookies perform one or more of these three different functions:
- Performance Cookies
We utilise cookies to collect information about how visitors use the site, for instance which pages are most popular, which method of linking between pages is most effective, and why some pages give error messages. Responding to this information allows us to provide the most relevant content and improve the visitor experience. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how our website works.
- Functionality Cookies
We use functionality cookies to allow us to remember your preferences in order to provide a more personalised experience. For example, cookies can remember any forms you completed so that you don’t need to re-enter your details every time you access the site.We also use functionality cookies to provide you with enhanced services such as allowing you to watch a video online or comment on a blog.
- Third Party Cookies
Our website also allows third parties to download cookies to your device. For example, cookies from sharethis.com are used to allow you to send a page from our website to your social media account such as Facebook or Twitter. Cookies from Google and YouTube are also used. The YouTube cookie is set on pages that contain YouTube videos. These third party cookies are not under our control. For further information about their use see sharethis.com, www.google.com, and www.youtube.com.
When you visit Raymond James.co.uk, you may encounter some Cookies that are not related to us.
For example: If you go on to a web page that contains embedded content, for example from YouTube, you may be sent Cookies from these websites. As we do not control these Cookies, we recommend you check the third-party websites for more information about their Cookies and how to manage them.
If you ‘share’ this website content with friends through social networks – such as Facebook and Twitter – you may be sent Cookies from these websites. We do not control the setting of these Cookies, so you will need to check their websites for more information about their Cookies and how to manage them.
Here is a list of the main Cookies used by us and what they are used for:
|PHPSESSID||General purpose cookie, used for checking whether you are a logged in user and keeping you logged in during your session. This is generated by WordPress , the CMS that powers this website|
To find out the type and version of web browser you use to access the Internet:
For PCs: click on ‘Help’ at the top of your browser window and select the ‘About’ option
For Macs: with the browser window open, click on the Apple menu and select the ‘About’ option
How to check whether cookies are enabled on your computer:
Click on ‘Tools’ at the top of your browser window and select Options 2. Click the ‘Under the Hood’ tab, locate the ‘Privacy’ section, and select the ‘Content settings’ button 3. Now select ‘Allow local data to be set’
Microsoft Internet Explorer 6.0, 7.0, 8.0
Click on ‘Tools’ at the top of your browser window and select ‘Internet options’ , then click on the ‘Privacy’ tab 2. Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser 3. Settings above Medium will disable cookies
Click on ‘Tools’ at the top of your browser window and select Options 2. Then select the Privacy icon 3. Click on Cookies, then select ‘allow sites to set cookies’
Click on the Cog icon at the top of your browser window and select the ‘Preferences’ option 2. Click on ‘Security’, check the option that says ‘Block third-party and advertising cookies’ 3. Click ‘Save’
How to check cookies are enabled for Macs
Microsoft Internet Explorer 5.0 on OSX
Click on ‘Explorer’ at the top of your browser window and select ‘Preferences’ options 2. Scroll down until you see ‘Cookies’ under Receiving Files 3. Select the ‘Never Ask’ option
Safari on OSX
1. Click on ‘Safari’ at the top of your browser window and select the ‘Preferences’ option 2. Click on ‘Security’ then ‘Accept cookies’ 3. Select the ‘Only from site you navigate to’
Mozilla and Netscape on OSX
Click on ‘Mozilla’ or ‘Netscape’ at the top of your browser window and select the ‘Preferences’ option 2. Scroll down until you see cookies under ‘Privacy & Security’ 3. Select ‘Enable cookies for the originating web site only’
Click on ‘Menu’ at the top of your browser window and select ‘Settings’ 2. Then select ‘Preferences’, select the ‘Advanced’ tab 3. Then select ‘Accept cookies’ option
All other browsers
Please consult the relevant Manual, documents or Online Resources.
To learn more about the Cookies on your device set by other companies, and opt out of them if you wish, please visit www.youronlinechoices.com/uk/your-ad-choices